Just Say No
“I am suggesting that there are those around us who are “serial committers” – they always say yes and rarely say no, even when they should. These individuals become so engulfed by the shear number of commitments that they have made that it becomes impossible for them to execute on any of them, at least not effectively.”
http://cjhemp.wordpress.com/2007/04/28/promise-based-management/
Practices are way to Go
http://drdobbs.com/dept/architect/198000264: “”


